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About Hands Working Virtually, Inc

At our company, we strive to be the Nordstrom of outsourcing—known for exceptional service, quality results, and a digital workspace that empowers our people. We believe that business is a continuous cycle of effort, where every contribution fuels the success of the whole. As pioneers of the digital workspace, we equip our teams with the tools and resources to work seamlessly from anywhere in the world.

Our strength comes from the dedication, collaboration, and shared commitment of every team member. We all show up—regardless of where we come from or why we’re here—united by our mission and vision. As a women-owned and minority-owned business, we take pride in creating opportunities, delivering excellence for our clients, and building a workplace where teamwork isn’t just encouraged—it’s the heartbeat of everything we do.

Our Team

Hands Working Virtually's Mission & Vision

Mission
Our mission as a business process outsourcing and captive outsourcing company is to provide equal opportunities for individuals worldwide by building a strong, scalable foundation that empowers remote teams to deliver exceptional results across a wide range of business functions. From virtual office services to contact center support, back-office operations, hybrid solutions, and the management of our own in-house companies, we prove the strength of our processes daily. We are committed to fostering a diverse and inclusive work environment that values teamwork, accountability, and transparency in every project we undertake.

 Vision
Our vision is to unite world-class talent and expertise to deliver comprehensive business solutions that drive growth, efficiency, and innovation. We aim to be a trusted partner to organizations worldwide, offering tailored services across multiple operational areas—while also showcasing our capabilities through the successful operation of our own companies. By combining versatility, proven systems, and a collaborative culture, we aspire to lead the industry in delivering transformative results that exceed expectations and set new standards of excellence.

Upwork Job Success Score
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Equal Opportunity
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Hands Working Virtually is a BBB Accredited Business

Hands Working Virtually, Inc. BBB Business Review

At Hands Working Virtually, we’re proud to be recognized as a Better Business Bureau (BBB) Accredited Business,  a mark of trust that reflects our ongoing commitment to integrity, transparency, and exceptional service.

When you see the BBB Seal, you can feel confident knowing you’re working with a business that stands by its promises.

Trust the BBB Seal. Trust Hands Working Virtually.

Testimonials

HWV has been wonderful to work with. They have an amazing response time and really care about your company and how they can help you succeed in your goals.
Lindsay W
I've known the HWV team for several years, and I've always been incredibly impressed with their professionalism, their drive to help their clients succeed, and the ethics they use to guide their business decisions.

When I had the opportunity to hire external support for our seed-stage start-up, I immediately knew HWV would be perfect for the challenge. Their agents are trained well, and the internal structure of HWV supports their agents very well.

HWV is honest, fair, and fun to work with. They have taken so much stress off my plate, and I love how productive I can be with their support. Transitioning our team to HWV has been great for us!
Jennifer H
We have been a customer of HWV for the last few years and we love working with them. Mimi's and Anna's team are awesome and always ready to help. They have my highest recommendation for anyone looking to build their contact center.
Akshay R.