Hands Working Virtually is a business process outsourcing company that provides an all-in-one solution for phone support, email handling, live chat, data entry, social media management, content moderation, medical billing/coding and more! We have dedicated agents to provide white-glove service to your customers.
Every business needs quality customer support and help with other business tasks in order to grow. Hands Working Virtually, Inc strives to be the ‘Nordstrom’ of all outsourcing companies. We curate only the best candidates from United States, Saint Lucia, Jamaica, Philippines, Central/South America, and France. Our agents have the ability to speak in an American accent and have 3+ years of Customer Support experience. Learn more about our business below.
Scale-up without the commitments. Add or remove agents or hours when needed. We match our team with your bursts
Resolve inquiries during set business hours or hire 24/7 support. Our on demand team works all hours, every day, every weekend, every holiday!
Our internal management team will manage the agents and assist with the day-to-day operations while the Client can focus on scaling their business.
Improve satisfaction scores with fast and thoughtful responses. Our team improves the customer experience with ongoing quality auditing and training.
Great Attitudes, Better Service.
Dream. Live. Create
HWV also provides affordable fulfillment solutions and assistance for accepting customer returns that cannot be restocked.
Our team can help build or maintain your website.
HWV is a Zendesk BPO partner. Zendesk is our go-to platform for a user-friendly ticketing system. We have a Zendesk specialist to help set up your account and provide ongoing assistance. Up to 20% Discount on Zendesk plans. Contact us for more information.
